Kwaliteit kinderopvang bij Junia en Kibeo
As a parent, it is quite difficult to make a choice for childcare. After all, how do you know that the organization you choose is of good quality? Take a tour of a branch, see how your childcare works together with education or check which requirements your childcare organization meets. This way you can get a good picture of what the organization of your choice stands for. At Kibeo we are very open about our quality and we are happy to tell you about it.
GGD inspection
The municipality is responsible for supervision and enforcement of the quality requirements for childcare, the GGD carries out these checks. All Kibeo daycare centers are regularly inspected and checked by the GGD. They pay attention to, among other things, parent participation, the quality of the pedagogical staff and accommodation. Having and implementing a health and safety policy is also important. All our branches are approved by the GGD.
Our teaching staff
Your child is literally in safe, professional hands. All our pedagogical staff have child-oriented training. They specialize in working with young children and all have a BHV diploma.
Kibeo Academy
We have our own internal training program; The Kibeo Academy. Everyone who works for us follows a number of courses every year, which deepen and supplement their professional knowledge. In this way we guarantee that the group leaders always work with the latest insights into the upbringing and care of children. A number of these modules are mandatory under the Childcare Act, such as Company Emergency Services, First Aid for Children, and Safety and Health.
Internal Supervisor Childcare
Bij alle vestigingen van Junia kan een Intern Begeleider (IB’er) Kinderopvang worden ingezet. De IB’er Kinderopvang levert een grote bijdrage aan de zorg die Junia biedt aan de kinderen.
The IB'er Childcare supervises and coordinates the care for children and supports pedagogical staff in the supervision of children. To this end, the IB childcare worker works with the group for a number of hours, which allows for a closer bond with both the children and the pedagogical staff.
The IB'er Childcare also maintains contact with other (care) organizations such as the youth nurse or the CJG. In addition, the IB'er Childcare takes care of the translation of Kibeo's pedagogical policy into the daily practice in the group. In this way, the knowledge of the pedagogical policy among the pedagogical employees remains up-to-date, which benefits the quality of the care.
Role and commitment of the pedagogical policy officer
The Childcare Innovation and Quality Act (IKK) sets requirements for the quality of childcare. For example, the deployment of a pedagogical policy officer is mandatory. These employees contribute to the quality of the reception. They have two important tasks. On the one hand, they are concerned with the development and implementation of the pedagogical policy. On the other hand, they coach pedagogical staff in their work. You can read more about the role and commitment of the pedagogical policy officer at Kibeo via the link below.
Security indoor and outdoor areas
You will only find certified game and usage materials with us. Buildings, spaces and materials, including playground equipment, are regularly inspected by competent authorities.
Access to policy documents
Meer weten over het beleid van Junia en Kibeo of onze kwaliteit? Lees hier meer.
If you're a little less satisfied
Het kan voorkomen dat je eens minder tevreden bent. Heb je een klacht? Bespreek dit dan eerst met je vestigingsmanager. Kom je er niet uit, laat je klacht dan aan ons weten via the complaint form. We handle your complaint according to the interne klachtreglement.
Kom je er met Junia en/of Kibeo niet uit, dan kan je contact opnemen met de disputes committee. The general terms and conditions of the sector contain more information about the external complaints procedure.
Do you not have a complaint, but a signal or point for improvement? We like to hear this. Fill us improvement form in.
Dispute free in 2022
No disputes have been reported to the Disputes Committee by Kibeo customers in 2021. Kibeo has therefore received a dispute-free certificate for all branches.